Tried to call the location 3 times over 3 hours about dropping off the trailer, no answer and no return call. Finally just went there. Went into office, person was busy and said just leave it. So I unhooked, but storage area is on a slight hill. Looked for a wheel chock, none in area. Went back in office and found a 2x4 and went out and chocked a wheel. I was uncomfortable with just leaving it with no inspection. So I went back in the office again, left the contract no., and name so there would be no confusion. I also took a bunch of pics as my trust was low. I did get a receipt a couple of hours later stating I did not owe anything, so that was something.
Thomas M
Rims & Rovers Auto & Pet Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beaumont, AB T4X1V8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Very rude and unprofessional. This was our second stop, as the first place was apparently the wrong location, and when we arrived, the people came outside to ask me to move the U-Haul. I did not want to, as it would be hard to move. I asked if any paperwork needed to be done, and he was like no we are only a drop-off point. Every question I asked, I was told no, we are only a drop-off location
Robyn SThey didn’t bother to deal with my return until the following day. And then tried to charge me an extra day. It is a terrible representative of your company and fouled an otherwise pleasant experience.
Ryan H