Reservation is useless. 2 times equipment was not available had to go larger. Charged alot more then estimated. Recommend Uhaul ? No I will not.Kevin L.
Moving Truck Rental in Beaverton, OR at Sunset Mini & RV Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Beaverton, OR 97006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We had a horrible experience here. When we walked into the office to checkout our uhaul van, the person at the front desk did not wear her mask the entire time, despite it being indoors in a small office and despite the fact that me and my partner were both wearing a mask. At first I thought she forgot but then she later made a comment about how she can't hear us behind the mask. We felt extremely unsafe the whole time. Then, when we got to the rental van, it was covered in dirt and dog hair. You can tell it hadn't been cleaned in a while because there was dirt build up under the seat. Which also didn't make us feel safe covid wise. Then, upon our return, there was nobody in the office despite it being open hours, and there was music blasting outside the office I could barely hear myself talk. The same woman from earlier came out and said â€œoh, did my sign fall down?â€ Still unmasked and took our keys and we left. Overall horrible experience. If you want quality customer service and to feel safe and respected, don't come here. Rent your uhaul and get storage elsewhere.Lauren W.
Very happy with this exerience, staff was very kind, helpful, professionalDavid F.
I booked 15ft truck with $29.95 and they only have 17ft truck but charged me $39.95.Zhen G.
The whole process was quick and easy. The staff went above and beyond to help me get the equipment I needed. Will return for sure!Christa D.
june was our service rep who was so genuine and resourceful which made the fun process of moving a lot less painful highly recommendedTROY R.
Clean the inside of the cab out. There was dirt and a wipe on the floor. Overall was fine.CHRISTOPHER S.
Someone from corporate office called me a few days ahead of time to let me know they changed my location but they did not let me know my pick-up time changed. So, when I showed up to the new location at 8am, my original puck-up time, I had to wait in the rain for 90 minutes until the new branch opened. The information is vital to people who don't have readily available transportation. This isn't the fault of the local branch but it is with the corporate office that changed my pick-up lovation.THOMAS F.
So good.Thanks.kuan L.
Sweep out the van so it is clear of debris for the next customer. Fix the gas gauge refill guide on the contract. We ended up refilling it with 5.75 gallons of gas for 46 miles of usage for an additional rough cost of $20 above the rental costs.Jeff M.
Probably more people in attendance.alberto R.
Not sure, it's a pretty basic service executed very well.BRIAN W.
The cup holders were nasty and sticky.Gabrielle D.
When I returned the vehicle, I was trying to follow the many instructions and return on time, only to find the store wasn't open when my contract required a return. There were no spaces to park according to instructions. So, as I was sitting in the driveway doing my best to comply, the attendant showed up. She started harassing me immediately about where I was parked. Shouted instructions at me then stalked away. I moved the vehicle where she instructed (with big signs saying I couldn't park there), then proceeded to wait for her to come back. When she returned she continued harassing me, was a general smart-ass and didn't help me at all. When I got the bill, I was overcharged a full day for the truck. She did correct it when I called. I need to rent again next week, but I won't be going there again!John O.
I think it's working well as is. Perhaps showing pictures of trucks â€œ loadedâ€ so people can visualize, as some don't know square footage. Worked exactly as I hoped. The staff was very friendly and helpful at this location and I will use again. ThanksMichael K.
Location and the people are great, the truck was a little old and beatup but not a reflection on this locationMONTY B.
The truck ran well and drove well considering the size as compared to a car. I will be renting again once or twice as we get ready to move.Steven P.
When I arrived at the destination I had to shut off the truck to get the attendant to open the gate. When I tried to start the truck the key wouldn't turn in the ignition. I was finally able to get it to work by giggling the shift lever. Also, when breaking on a downhill the front breaks would shudder and cause the steering wheel to wobble.ROBERT B.
Not much, good vehicle, good price, but mainly the attendant was easy to work with, overall great experience!BRIAN W.
Great service - thank you!Dorothy S.
This location is much better to get stuff from than the main corporate location.Tim S.
Good customer service, a pleasure to do business with.Steve C.
excellent service, good prices, and great equipment availabilityBeverly B D.
I had a small delay on picking up my truck because I was 20 minutes early, and the system wouldn't let me get the truck before the time I specified, is not a big deal, but it would make a big difference being able to be there some minutes before. Other than that, the service was great.Luis G.