The truckwe rented was way too long in the tooth. 154,000 miles and as we drove it we were extremely concerned that it wouldn't even make the trip down to Eugene and back. The engine was missing badly and chugging all the way down and back. And finally, this was a very light load for us to drive down but in the 230 mile trip we had to use over 26 gallons of gas; that's less than 9 miles to the gallon. A more modern truck would be much appreciated.
John G.
Sunset Mini & RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beaverton, OR 97006
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Customer Reviews
- 4.5 Average Customer Rating
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Front desk person was extremely helpful and nice, made me feel welcomed.
Shanaya S.Very friendly and was easy to get the truck I needed.
leonard S.Great place to rent a U-Haul.
Russell S.I was given a uhaul that was located at the worst position. Had a lot of trouble driving the vehicle out and putting it back in. Same truck was available at a better parked position. I was not given any written contract listing the milage and fuel level. Had a verbal about the fuel level which matched the vehicle, but in case there was any discrepancy, I had no proof to show. I rented the truck for two days, however was done in a day, but I had to return the truck after hours. I called in the afternoon and was told that I can return the truck on the first day after hours and I will be charged for one day + convenience fee (20$). I returned the vehicle at 7pm. But the next day, I was charged for two days (was not charged convenience fee). the return time showed 11 AM of the second day. When I called and explained the situation, the first thing the woman on the phone said that she cannot do anything, I have to contact uhaul, even though they were the ones who input the wrong time. As other reviews have mentioned, this people are not very good at their job. I also noticed that many of the recent low star reviews got removed from google
Raihan Sayeed K.