Now opens a hour later than the Uhaul info says so they need to update that info when they change it. Didn't answer the phone when called and message left. Tall grass where trucks normally are parked. Since they were closed, I can't attest to the cleanliness of the inside of the store or the quality of service the people provide. Online key return was a hassle (no fault of the location).
Robert R
7S Smoke And Vape World
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bells, TX 75414
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- 3.0 Average Customer Rating
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When U-Haul moved my pickup from Sherman to bells that was fine. I was very upset that the people who moved to pickup didn’t follow up to ensure the dolly and moving blankets were in my truck. Those items were on my order from the time I placed my order. Then I spent a hour on the phone with 4 different people to try to get those items to me .i was told I needed to drive to Sherman to pick those items . All I say is the customer service from U-Haul is terrible. The bells location was great, Garland was great . Just the customer service on the phone was useless and unacceptable on my end
CODY P