Your app is not good, then your customer phone service is worse. I tried to self check in and it wasn’t on the app. Had to call and it took 20 min to talk to someone. They worked for about 30 seconds and then had me sign out/in then there it was. Also when I tried to rent my trailer it never showed that it was not available at many places until the point where I was about to actually rent it. u storage rep was great, he probably needs a raise to keep him in this labor market where no one even pays attention. He is key to this place making more profit
TIMOTHY B
Benton U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benton, AR 72015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Simplest thing ever to drop trailer off and drive away.
WILLIAM SNo improvement needed, everything went smoothly was able to rent a truck with no problem was such a smooth process and the gentlemen at the desk was very helpful and polite. 5 Star!!
JOXSEL II can't speak to customer service/personnel as we were assigned an after hours drop off time, and had no assistance to unload or unhook the car trailer.
DIANA IStaff is always very kind and professional.
CHRISTINA T