Great service. Might need anther 15 footer or next size up on hand.tim W.
Moving Truck Rental in Benton, IL at Auto Tech Service Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Benton, IL 62812
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Fred was very easy to work with . Will rent from him again.Joe D.
Except not the locations fault that I ended up with a 15ft instead of 20ft truck and had to make 2 trips instead of one. Very displeased about not getting what I ordered.David E.
Everything was good. No complaints.DANNY S.
Make sure they gave the facts correct. Before charging something a d taking the money out of the bank account. I was not an happy camper with this. Joshua and Andrew in Holland Mi took care of the problem. Thanks you 2 for all your help. MS. Vhar Sampsoncharlene S.
Very nice man. Was quick and easy to rent and return.Rachel S.
I have no complaints about the vehicle. But Fred at the Pickup location is not someone you want representing Uhaul. In one conversation he complained about African Americans rights, LGBTQ rights and then made a joke about how he has my phone number and address and didn't have to work to get it, Implying he was going to ask me out! I was extremely offended and will never pick up a truck from his shop again. I would be shocked to learn that I am the first complaint you have received about this location, as he joked about how a woman had complained about him already because she didn't get his "sense of humor".Lorena K.
This site was littered with cars sitting around and poorly lit (not lit at all). I had to back around a U-haul truck into a spot between it and another car to drop the trailer so it wasn't blocking their driveway. I knew this place was bad from seeing it before but figured I'd give it a shot. I regretted it when I got there.DARREN H.
No improvement needed, great customer serviceEric C.
Nothing, it was awesomeChristine C.
Very knowledgeable and friendly. I wish the rental places could provide a list of local movers/ helpers and storage units.Julie G.
Check that trailer actually has working lights before reserving to customer.Jacqueline S.
Fred was the most disrespectful person I've ever met that has worked with uhaul. The building was in disrepair with grease and trash everywhere. He chastised me for wearing a mask per the CDC and Illinois current safety recommendations and told me he didn't believe in masks instead of just minding his own business. He instigated the conversation and I gave one word answers trying to end the uncomfortable conversation as quickly as possible. The equipment he gave me was filthy. There were broken mirror pieces and a potted plant had been broken by whoever used it last. He also took a phone call on speakerphone from his spouse about his colonoscopy prep prescription while I was waiting for him to run my card.Ellen L.
Great people to work with.Emil F.
Excellent service ??david H.
Train the lady that works there better because she is absolutely clueless as to how the online system works. I figured it out on my own while she was busy talking to her ASM.JONATHAN B.
Very appropriateedwin J.
Fred serviced me very well! Thanks for the great servicejohn S.
Great customer service!ASHLEY K.
Fred & Maranda were very nice and helpfulRick H.
Friendly, competent and attentive people.This place was great, I'd recommend them to anyone.Robert L.
Put a jack on trailer toungejc W.
My pickup time was 1pm. I wasnt informed of a lunch break and wasn't able to pick my uhaul up until 2pm.Jessica F.
Faster service, more knowledge.Joe S.
Two days in a row we had trouble with our trailer. One day there was a flat due to a faulty brake piston. The next day the brakes completely fell apart. Cost me an extra day of travel after the almost 7 hours of combined down time. Cost me extra with my rental vehicle and I had to get another hotel room for the night. Not very happygabriel S.