When picking up the u-haul, there was no one there to give me keys at pick up time as they we were late but didn’t notify. I had to call U-Haul to see what was going on. After picking up the u-haul the gas was low, there was many cigarette packages, hangers and just trash in the back. I do have a photo if needed.
Taylor G
Post Boxes Etc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I scheduled my pickup on Monday when to pick it up they did not have the keys so I got off work early to do it to go pick up the truck and go pick up what I had to and I had to cancel it, then I rescheduled for another day and when I got there they wouldn't give me the truck because they said my phone number wasn't on it it was though, and then the truck they gave me was in a horrible condition shaking on the way to pick up the material I was going to pick up horrible experience
WILLIAM SStore opened late. Van had no air conditioner. Associate said it was broken and the other van had a flat tire, so we had no choice.
Ann PUnfortunately, the first truck I was provided the a/c did not work. The second truck that I was switched to was had a low tire in which I had to put air in because they only had 2 trucks. These are older cargo vans as well nit as those pictured.
Alicia SLocation was not open for pick up since they closed down for lunch so had to wait for 45 minutes to get keys. Then was told that U-Haul AC was not working but it was the only one at that location so had to rent it like that. Worse customer service so far.
RICARDO B