Not only was the floor of the cab nasty, it had potato chips on it ,the seat belt conection was missing the cover. When I turned it in I expected them to inspect it for the milage and gas therefore I did not record either. I know for a fact there was a fourth of a tank of gas in it. The last thing I did before turning the truck off was check. I have been charged $30.00 service fee and $14.00 for gas. I sell valentine baskets and have renter trucks for over 10 years and this is the worst experience I have ever had.
Mozelle D
Farr Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bessemer, AL 35020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The process was relatively easy and simple.
William SKeep greeting customers the way I was greeted when I visited the store. It was great!
LINDA UOnly complaint is my bill is 64 and some change but my bank card has been charged double that a sum of 129 and change
Stephen bThere was no customer service provided. This was a horrible experience. As a woman, they typically have equipment to assist with installing the trailer. There was no onsite help at all. I had to pick the trailer up off the ground and place it on my trailer hitch. Of all the years that I have done business with U-Haul, this is not good business practice. I would never recommend this place.
Veronica t