Good service at this location, they helped hook up the trailer. Overall though, I wasn't happy that my pickup location was changed from Tuscaloosa to Bessemer AL. This was a 1.5 hour round trip just to pick up the trailer.
Moving Truck Rental in Bessemer, AL at Farr Hardware
Moving to or from Bessemer, AL 35020? Get FREE truck rental rate quotes at Farr Hardware.
Get FREE moving truck, pickup truck and cargo van rental quotes at Farr Hardware
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bessemer, AL.
Cargo vans and pickup truck rentals in Bessemer, AL
U-Haul cargo van rentals and pickup trucks in Bessemer, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bessemer, AL 35020. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
No one was willing to help me connect trailer to reveal truck and trailer was parked in tight space making it very difficult to do by myself.
the staff at this location (convenient store) may or may not be on site to use the UHaul computing system therefore they are not able to check in/out the equipment. I personally contacted the area manager and shared my experience & let him know i would not recommend nor would i return to this location for future business with UHaul
Equipment was not available. Had to pick up truck at this location and then go to another uhaul location to pick up supplies ordered.
I requested and was told they had appliance dollies by a Uhaul rep, but that was not the case. We were moving appliances so that would have helped. It's best to indicate properly what equipment a location does or does not have.
When I arrived to pick up the trailer, the person working did not know how to process U-haul paperwork. He had to call someone and wait for them to call back. Resulted in an extra 20-30 minutes of wait time. Have someone on duty who knows the check in and pick up process!
When I arrived the associate working at Farr Hardware did not know anything about the uhaul program. The auto transport trailer I was assigned had a broken taillight. I went back in the store to let the associate know, he had to call the manager who told me â€œdon't tow at night thenâ€ I asked for another trailer they eventually said ok. But the paperwork was never updated to the new trailer ID number. Very disappointed.
The normal staff was not there when I arrived in the evening hours (around 8PM) so I met with guys from the attached store. Those guys acted VERY inconvenienced at the thought that I would bother them to return the truck and just turn in the key. I told them I could just leave the key in the box and that seemed to be an even bigger issue. The facility was in a very shady area that made my wife extremely nervous as she was coming to pick me up. Just not a place I would send a friend to, nor do I plan to use it again.
They were friendly and helpful
My pickup location was changed without my knowledge or consent. When I contacted customer service the night before the man simply said that I had been called and offered no other help. I had not. And when we arrived at this location the dolly we had ordered wasn't available, we then had to spend more time and money finding a dolly for our move. Not the fault of the location, but definitely a problem.
what I really don't understand is why u haul has went to the idea of a reservation to rent; instead if the item u desire to rent is sitting at the spot u go to and it also does not stat anything of that nature on ur web site;;a statement that u need a reservation in order to pick up a item needs to be place some where on ur web site but once the reservation came through it was smooth process
We rented a trailer and our plug on our lights was round and your trailers are square, we had to ride with no lights because yall don't have an adapter. I think you ought to offer an adapter so it's legal when we leave the lot. Other than that, Thanks the price is right and convenient.
will rent from Farrs again--good service!
There was a little bit of a language barrier but they were very helpful.
Waited for half an hour without agent showing, ended up getting upcharged because I had to essentially cancel my order and start a new one. The only reason this was not a 1 star experience is that the clerk at Farr's gas station was eventually able to process it. I will not be using this location again, and since this was probably an agent that has multiple locations, I will not be using U-Haul in that area again.
Was supposed to pick up at 10 am Owner didn't arrive until 1030 he insisted he had to redo all my precheck in stuff that I did online the night before to save time and we didn't get to leave until 11 or later
Keep up the good work.
They did not check truck or give me a receipt. Had to call uhaul and transfer to regional mgt and rec. an email receipt. Also reported that the reason the truck was not addressed properly was because the uhaul attendant was off for New Years Eve.
I was supposed to pick up at the uptown location but they were to incompetent to and then told me I had to drive 30 miles out of my way in the wrong direction . They said I made my resurvation at a different location. WRONG. Basically. Uptown SUCKS. As far as Bessemer location and the North Richland hills location were absolutely wonderful.
Not to over charge customers I rented for one day got charge for 2 days I wasn't late returning.
This location does not help you connect or drop the equipment off. The rental manager does not seem to care if you rent from them again. I won't be back and after dealing with him I'm questioning whether my next rental will be a uhaul.
Fast easy drop off.
Uhaul great but this location worse I ever been to they messed up the time so I was moving in the heat of the day with my heart condition I was worried but I got thru it ok no problem with truck what so ever.
Was extremely disrespectful. Said he would not inspect the equipment until an hour later. So when I got my phone so I could get proof where he couldn't inspect it he told me take the trailer. And get the f*ck off his property. Had all this on camera told U-Haul and all they said is that they would make a note of it. They should not let him be a supplier for U-Haul. Send other customers to a different location.
This review has nothing to do with Farr Hardware as a company. They were helpful and attentive. My issue is with having to drive 30 minutes to Bessemer to pick up this truck when there is a major UHAUL store in Pelham, 12 minutes away. The Bessemer location guaranteed that I would go over on miles although it was not significant. The truck was clean and in great operating condition. I loved the the mobile app and how easy it was to drop off the truck in Troy. UHAL has a lot of good things going.