Location was fine, uhaul app is atrocious, took me 50 minutes to complete a 5 minute task. Unacceptable
John H
G Lorys Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethlehem, PA 18015
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Customer Reviews
- 4.0 Average Customer Rating
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How U-Haul Reviews WorkMy overall experience was terrible. I was charged for things that I did not receive and was unable to pay with cash even though this was not disclosed anywhere. This location is terrible with no parking. I will never rent from uhaul again and I will actively tell friends and family to avoid uhaul as well.
James WThe U-Haul app was not easy to navigate. Thanks to the staff on site, who were very helpful and helped me finish the check-in
Robert VFriendly owners who were easy to rent from.
Vello VToo complicated to do remotely. The lock does not work well on the box. The code is very misleading. I had to watch 2 YouTube videos and download an app while in the parking lot. Even returning was hard with the lock.
Terence O