The equipment was exactly what i needed for the job. Everyone was very professional and willing to go above and beyond to help me. Thank you.
JOSEPH G
Shawnee Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Stone Gap, VA 24219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Saw that we weren't able to back out and offered help immediately
Jeremy HMy pickup time was for 12 noon. I arrived about 10 minutes before my appointment. When I arrived they told me that they lose for lunch in a few minutes. Then they couldn’t get into the system. I had to wait an hour and a half to get the truck. They didn’t come back from lunch until 1:17. I had then checked in using the app which didn’t work well. They didn’t want to give me the key but reluctantly did. I also was supposed to pick up the vehicle closer to my location. I’m not pleased at all with this experience. I wish I would have been compensated for the extra time and gas since I had to use extra mileage to get to load all of my items.
Chris CIt was good. They put the wrong truck number on the contract. The UHaul in Huntsville told me I didn’t return the truck. Finally they found the problem.
Ronald TGreat service and great people!!!
WESLEY P