When I made the reservation I made it at a location near my home because of time. When I went to pick up the UHAUL I was directed to another location. I was them directed to a third location. I was 3 hours behind. I was told later that the location I chose to drop it off when i made the reservation was closed and I had to drop it off at another town. I am now being charged $101.00 extra because of a late fee and the extra milage. When I dropped it off I was unable to get on the link that was sent to me.
Cinda I
The Storage Place Lampman Drive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Billings, MT 59102
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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App would not work for check-in. Called number and gentelman on other side as able to get us checked-in. Steering wheel looked like someone had spit all over it.
Danielle JThe location to leave the vehicle was on the side of the road. Easy access easy to park - we were able to get a parking spot although it seems it might be difficult periodically Owner manager was awesome to work with aided us with the app would highly recommend them as well Lisa
Lisa DMaybe give a discount for repeat customers?
Kristin R