The drop off was easy, but apparently the person didn't finish the transaction to say we had dropped off the truck. I got a call the next day asking why I still had the truck.
RICHARDENOCH G.- Alabama AL
- Birmingham
- 35209
Moving Truck Rental in Birmingham, AL at Palisades Corner Store
(U-Haul Neighborhood Dealer)
401 Palisades Blvd
Birmingham,
AL
35209
Contact Us
401 Palisades BlvdBirmingham, AL 35209
Services at this Location:
Location Hours
- Mon-Sat: 7 am - 7 pm
- Sun: 11 am - 5 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Birmingham, AL 35209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Communication .noone called as promised the day before pickup. I HAVE HAD 2 VERY BAD RENTAL ISSUES. COST AND TIME UNNECESSARY! CALL ME PLEASE 2566838498.
Brad H.- Rating:
- 5.0
It was good that the store wasn't too busy. The gentleman helping was awesome!
Sandra M.- Rating:
- 5.0
Nothing. I received professional service at time of check-in and check-out. I will use this location again and recommend to my family and friends.
JACQUELINE W.- Rating:
- 3.0
hand trucks that we requested were not there when we arrived. Ist reservation was cancelled and new reservation was created. We were charged for both. We have been overcharged at both the pick up and drop off locations. Now I will have to spend extra time disputing these charges. Not happy at all.
DOUG R.- Rating:
- 2.0
Provide a better quality truck.
LaTundra B.- Rating:
- 5.0
It was great!
Paul S.- Rating:
- 5.0
Very professional. Thank you.
Maria R.- Rating:
- 4.0
Improve communication with Paying Customers
DeVon H.- Rating:
- 5.0
Tom at the Palisades was OUTSTANDING! I was having problems checking in on the app. I talked with him and he solved everything. Such a nice man,great caring attitude. I would love to work with him again anytime. Can't say enough good things about him!
jeffery G.- Rating:
- 5.0
Make sure the equipment asked to rent is there instead of charging them and they can't use it.
samuel K.- Rating:
- 3.0
Truck preferred was not available, I have to wait 45 min to re schedule my reservation, losing a lot of time and causing personal delay with my itinerary.
Roberto A.- Rating:
- 3.0
The drop off location was a gas station/convenience store near our home - an unexpected location but we were grateful for the proximity to our house. And drop off was easy.
Bernard M.- Rating:
- 5.0
nothing
Latonya S.- Rating:
- 5.0
The man that helped us was excellent. He was knowledgeable about U-Haul and knew exactly what we needed. So very helpful during a stressful time.
Glenn P.- Rating:
- 3.0
My biggest problems were that the window had a big crack that was working its way into the drivers vision. Also the clerk made me click on that I had received the key before he would give me the key. That seemed wrong but it worked out
Bryan M.- Rating:
- 4.0
Nothing. Great equipment and easy pickup
RHONDA T.- Rating:
- 5.0
Great experience!!! I had chosen a different location based on reviews, but U-haul system sent me back to this one via text (truck availability) the day prior to pickup. I had done the online check in and paid in advance & the pickup process could not have gone any smoother. I was in and out in a flash, well done!!
Howard G.- Rating:
- 1.0
Very dissatisfied. Couldn't find my reservation. Had to settle for a smaller truck and when pickup time was 7pm, I was told I had to return it by 1:30 am. We worked all night and had to use extra miles due to a smaller truck. Then I was told I would be given an additional 60 miles free since my original pickup location changed which I did not get. Terrible move in experience.
Regina E.- Rating:
- 1.0
Poor customer service. Took multiple calls to get equipment checked in and billing correct. Employees were too busy with other tasks to administer U-Haul functions
Tracy M.- Rating:
- 5.0
Nothing, simpler and easier process than going thru an actual uhaul store. No wait and was in and out within 15mins.
Grant M.- Rating:
- 3.0
Air freshener for the cab
Victoria U.- Rating:
- 2.0
This location didn't have anyone to give the key to.
Jay H.- Rating:
- 5.0
Good
Lee C.- Rating:
- 4.0
I could not find the location as their were no signs saving Uhaul drop off and the GPS passed the location so it was hard to find, however, I'm glad that it was very easy to drop the truck off with my mobile device.
Kimberley P.