I did Not have transport dolley I paid for they gave me a refund I wont Get for another 5 days. I used Less miles on the vehicle than I put Before my trip and have not been reimbursed. Horrible experience will not be renting from this location againDESMOND L.
We Do Taxes
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Birmingham, AL 35212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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The location was easy accessible, however the truck was really nasty (mail, trash scattered everywhere, and very dusty on the inside) and it was on empty when I picked it up so I had to put gas in it. I did not drive much so the gas that I put in it was still in there even though it was empty when I picked it up. My overall experience I would give it a 2 out of 10.Rishea M.
Well, first of all, I had an appliance dolly in my order but there was nothing in the office! The location manager told me that they never have one and this issue is frequent. The moving was so hard due to the lack of updated information in the website and the representatives. For the truck, some dashboard lights were on (I remember the one for oil at least) which scared me to have issues while moving. It is good to properly maintain the trucks. Lastly, the AC wasn't working. That day, there was a heating warning, and you can imagine how we were soaked while driving. Extremely deptessing expreience.mahoumd K.
This was the closest establishment to me.Maleka M.
Despite saying that the location was open, there was no one at the location. Instead, I had to use the app to access the van I was renting. But the app wasn't working correctly and it took me 45 minutes to figure out what was going on. I tried to call the number at the location for help and no one answered and I never received a call back. When I tried to call the main U-Haul number it took a long time to get someone on the phone and they were not terribly helpful.Tempe S.