Pending open complaint about this rental
WILMA S
Paiges Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boardman, OH 44512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Filthy, stinky interior of truck. Floors were covered in mud. Bald tires. This was the absolute worst experience I’ve ever had with U-HAUL. Walked in business and the owner Bill never said helllo or greeted us. We were a little late picking up and he said “ you almost lost the truck to someone else”. My husband apologized and he actually said “ I could care less, it doesn’t make me a difference. If someone else would have called five seconds ago I would have given it to them.” He never got off his lazy butt to come and inspect the truck upon leaving. When we returned my husband was waiting outside for him to inspect the truck and get the mileage and he just stood there and wouldn’t go out and check it. When asked why he said oh I have another customer coming soon. We weren’t even in our car and then he walked out to inspect it, He was a very rude man. I would never rent from this place again or recommend it to anyone.
ROY SI was given the wrong truck, it did not have a ramp. Why would I rent a truck if it did not have the ramp! No one was at the location at the time of pick up.
MOAMAR MVery friendly and helpful
MICHAEL TGet a nicer person. The guy was very rude. The windshield was already cracked when picked up but he blamed us. U-Haul are supposed to be able to return rental to any U-Haul and the guy charged us another $200 because didn't return to Boardman. If you rent from U-Haul, I would recommend finding another place to rent from.
GARRY H