Easy to rent. Did not realize it could all be done online, maybe make it clearer to do online to make pick up easier. Return online was FAST and EASY.Joy M.
Moving Truck Rental in Boca Raton, FL at Pakmail 028
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Boca Raton, FL 33431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everyone at this location was excellent! From the first contact, they were efficient and thorough. It was an absolute pleasure doing business with this team.Margaret E.
U-Haul was really nice. My movers were a no show and you did what you could to accommodate me. I was stuck with a truck and no movers so it helped. I am disabled and needed help. Returning the U-Haul was annoying because the online checkout had an issue with mileage. Maybe it was a glitch, I don't know. I had to repark the vehicle and pick it up at the location before getting the new movers. I'm sure the checkout experience was more harrowing after the whole moving help fiasco. Still, It should have been easier to drop it off. Luckily, the location was open, even though they were very busy.Princess D.
I'm overcharged for the miles. I originally paid for 20 miles and then I did another 21 miles but I was charged for another 60 miles.ALBERT A.
The photos in my app did not seem accurate to actual truck when picked up . I was using the smart phone pick up . I felt the pictures givin of the truck weren't completely accurate as it seemed to be taken else where and not the pick up location . Damage/ scratches to the truck can happen between the locations . . Overall truck conditions and the service were great .francesco S.
Very nice experienceDAVID A.
Yes I would definitely refer this location. HOWEVER I WOULD NOT UNDER ANY CIRCUMSTANCES REFER THE UHAUL AT BRINKS AUTO ADDRESS AT 101 NW 3rd St, Boca Raton, FL 33432. I reserved a truck from them to pick up Saturday at noon. When I arrived they are NOT EVEN OPEN ON SATURDAYS. The lady next to them says it happens all the time. THEY SHOULD BE REMOVED FROM UHAUL partners, as they are give UHAUL a bad name. Also I was assured I would be receiving a $50 credit back to my credit card, due to this major issue, as I had hired moving men, BUT did NOT HAVE A TRUCK!!. You can refund me my entire cost of $134, instead of just $50, that is what you can do for ME as your current customer!!!Dee O.
Took very long for approvalBinu M.
was not aware of mileage charge in addition to $19.99 charge, should have not used uhaul in retrospectJames M.
Staff was really nice, the process was very easy!Gloria L.
Awesome customer service! Super friendly and helpfulNicole P.
Great customer serviceGregory C.
No issues with the location, however the associate set me up to drop off my truck at a location that no longer existed. I also got an inflated rate due to numerous other issues I faced trying to do my reservation both through the online tool, speaking to representatives over the phone and then the associate in person.Jason B.
No air-conditioning and engine light came on.Jeanne M.
Very fast and easy.Evan L.
I'm a repeating client and am very happy with the service I have received.Almir G.
I would have preferred to have the equipment available at the location I designated in my reservation request - not one 5 miles away.DOUGLAS P.
Customer service average. Rep distracted and stiff. Not very cheerful. Sorry but next time I would go to another locationAbdel A.
Charged my credit card 3 times for one 5 mike trip - Overcharged for days ., and for mats I never used U haul Advertise 99c per mile and charge me 1.19 - saying it's satirday rate ?? Truck old scratched and dirty.Carol P.
This location was very fast and friendly to work with. I would definitely recommend this location for providing smooth and outstanding service. Thanks for the help.Jeremy V.
Little bit busy. More staff would be helpfulLaura W.
Increase number of vehicles.Elier C.
Thank You!!Debora D.
Rodrigo is very customer oriented and personable.michael B.