truck wasn't available when I showed up at the Caldwell location and had to go to a Boise location for them to find me a truck.
David N
Vintage Queen
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83706
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Customer Reviews
- 4.0 Average Customer Rating
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There isn't a sign that says there are more u haul in the back or that there is a back parking lot for those who are doing mobile pick up.
Marlisa SBreaks were a little jittery when towing. Other than that great experience with pick up and use
GAGE BThis location did not have any idea what it even had to offer in the back. When i arrived, i wasn't even in their system with my reservation. The gal who helped me turned out to be very nice, but this was not a good experience. If there is an importance to picking up the unit at exactly the time you specify on your reservation, that should be communicated. I came a few hours after and my reservation had been deleted. Also, I don't understand why U-haul directed me to this location. I originally wanted a location right next to my house and U-haul indicated that wouldn't work and directed me to Vintage Queen. However, there is a full U-haul location right up the street from VQ which would have made a lot more sense to direct me to.
LEANN HWhile not a formal U-Haul facility, the gentleman was pleasant and helpful. The pick-up was smooth and met my needs.
KEVIN B