Trying to get in remotely was a nightmare both picking up and returning. Phone calls and accessing the app were highly problematic. It is not a clear or easy process. I know you have had feedback like this before. The return was made problematic since the app could not locate me at return or at home! Took over an hour to get into truck! Fix it!
RICHARDJ K
United Lumber & Building Supplies Bolton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bolton, ON L7E1M5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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relatively speedy check-in process and very easy return.
MICHAELD BI wish they had given me a print out of the rental agreement in case I needed proof such as a police stop. What happens if my cell stops working? I got the insurance waiver, but I'm not sure if it was needed because I had full insurance with my own car.
Ron MEverything went smoothly.
FRANK Gi returned the ruck with the gas tank full as requested and I was still charged a re-fueling fee. The truck was dropped picked up and dropped off at a satellite location...so there was noone there to verify with me that is fact I had refueled the truck. This was a very dishonest approach to ripping off your customers. You can reach me at 416-566-5477 if you need any additional details
Francesco C