Been long time that i rented from uhaul. Im ok with using the app but didnt realize the checkout process was so extensive. I had to take way too many pictures before driving away and after returning the van. Took me extra 20min of time before and maybe 10min after. Personally i would prefer an agent to perform all this extra work in 5mim or less. Price is right for short trips. If all the extra work doesnt bother you then this is the place for you. Home hardware staff was great at handing me the keys doinng and whatever they need to do. Van was clean. Everything worked. However there is no key fob. So every door needs to be locked individually. Extra time i dont have. Automatic locks and an agent would help speed things up. Thanks
Guglielmo C
United Lumber & Building Supplies Bolton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bolton, ON L7E1M5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Trying to get in remotely was a nightmare both picking up and returning. Phone calls and accessing the app were highly problematic. It is not a clear or easy process. I know you have had feedback like this before. The return was made problematic since the app could not locate me at return or at home! Took over an hour to get into truck! Fix it!
RICHARDJ Krelatively speedy check-in process and very easy return.
MICHAELD BI wish they had given me a print out of the rental agreement in case I needed proof such as a police stop. What happens if my cell stops working? I got the insurance waiver, but I'm not sure if it was needed because I had full insurance with my own car.
Ron MEverything went smoothly.
FRANK G