Waited 30 minutes speaking to reservations to complete the mobile pickup due to an error in the odometer reading from the previous rental. Then, upon pickup, another 30 minutes with reservations to process/log the return for the same reason. This should’ve been fixed prior to the vehicle return. Mobile pickup was highly inefficient for this reason, especially when my small children are growing restless while I’m on hold. Otherwise, location is ok and truck was great.
Collins B
Auto Den
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bolton, ON L7E5R9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A more "user friendly" and uncomplicated Mobile service to access the Keys and Lock Combinations, would be adviseable. The only reason I was able to get the above mentioned info. was because I happned to meet a former user, along the way. Other than that! It is a good service, especially for Off Hours.
Jerome SIt was very difficult to return the vehicle after rental as the parking lot was full of cars , very busy location with lots of car and truck traffic.
Antonella SThis is not a flashy location, but the outstanding customer service more than makes up for that. At this (Bolton) location I felt that my business was appreciated and I got a lot of help with the check in and out procedures. I recommend this place and I will be a repeat customer. Maria M
maria mThe manager is very friendly
John U