School your clerks! They seem not to really know what they’re doing. Understand people who are renting your trucks are already making a hectic schedule work. It doesn’t help when you move truck locations & do not understand what 3/8 of a tank of gas actually is when itv as really a little over 1/2 full!. This messes up the return if there is conflicting information.
Cindy M
Stor it Here
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bonney Lake, WA 98391
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No after hours drop box. My van wasn’t inspected well in advance I had a flat tire from pick up. The light came on as soon as I left the storage place, but I lived so close that I just aired it up when I got home and by morning it was FLAT. I was late to a delivery for my business because I had to take it to be repaired. And when I called U-Haul there was no apology or concession for the extreme inconvenience.
Lindsay HThe truck was in great shape and the process was quick and easy. I didn’t catch the agents name but she did a great job. Also appreciated the complimentary coffee and water.
James SNothing it was all good
CHRIS Hfuel fill line was severed (cut)
PETER H