That's a hard question because this is a small operation, with a huge U-Haul operation just 3 blocks away. These folks treated me with courtesy, and was very accommodating.
KATHLEEN H
Westpoint Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Annapolis, MD 21401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Easy to get in and out but the app pickup experience took more time than I expected. About 20 mins, and they guy there was not too helpful/knowledgeable.
Daniel Wnice guy did not catch his name. Easy drop off.
STEVE RIt took over 2 hours for me to get my U-Haul. My reservation was cancelled by the store twice. I paid movers 500$ for them sitting around for 2 hours while waiting for my U-Haul. 500$ I didn’t have nor did they work for. All because of LACK of customer service! My experience was HORRIBLE and I won’t be renting again. I wasn’t even compensated for my inconvenience
TYRA SMy overall experience was very good. The only area that could be improved is communication. after picking up the truck from Storage Sense, I wanted to change my drop off location but could not make contact with U haul. I tried using the link provided in the receipt email but got no response. I left a phone msg with Storage Sense but no response. Thank you, Dan Thayer
DANIEL T