U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Leonardo C. on 4/29/2016
Rating: 5 out of 5 stars

Outside employee Jim Desmond was particularly professional, courteous and friendly -- he went above and beyond in making my rental experience a pleasant and productive one. Thank you Jim! Leo Caruso

RICHARD G. on 4/28/2016
Rating: 5 out of 5 stars

the customer service was top notch from the initial call to make the booking to the final return inspection. Very reasonable and economical, will be coming back soon thanks

Anthony F. on 4/27/2016
Rating: 5 out of 5 stars

The staff was very helpful they had great positive attitude, and exceptional smiles.

Jordan B. on 4/26/2016
Rating: 1 out of 5 stars

Tried 3 trailers until we found a proper clean and functioning one. Was 1h late becasue of it.

Cristine F. on 4/25/2016
Rating: 5 out of 5 stars

All of the staff was very friendly and helpful. Thank you!

Christopher G. on 4/25/2016
Rating: 1 out of 5 stars

I have always U-Haul for my moving needs. This location and staff all added up to a disastrous experience. First the checkout rep did not read the gas levels right so he marked it up wrong. Upon return it took us 30 min. to work that out resulting in what is now 2 pending charges on my credit card the first $154.89 (the incorrect amount) & the second $95.94 (the so called correct amount with gas adjusted). I was told by the clerk the incorrect amount will drop off my credit card. We shall see. Needless to say I am highly disappointed. I expect this kind of incompetence and over charging from places like Hertz, Budget, etc... not U-Haul a brand I have always used and suggested for all my friends. Moving is stressful and expensive enough. I hope that the employee I dealt with and his superior take the time to be less careless and actually record the correct information so as to avoid customer service issues especially since you make your money charging mileage and gas. Being incorrect with those two things gives off the vibe that it is easier to try to cheat your customers than to record the correct information.

Edwin J. on 4/25/2016
Rating: 5 out of 5 stars

Love the staff!

Lucas S. on 4/24/2016
Rating: 5 out of 5 stars

I've been to a lot of U-Haul locations around the country and this one really is the best. First of all the staff just seems to function well as a team in a way you rarely see. They're staffed well and keep a huge inventory of equipment in stock. Check-in/out is always very efficient. Tell the staff to keep up the good work.

John R. on 4/24/2016
Rating: 4 out of 5 stars

Very friendly nice service and I loved the drop off did not wait just checked amount of rental then got e-mail receipt THANKS

Leslie B. on 4/24/2016
Rating: 4 out of 5 stars

Easy reservation on line. Pick up was fast and efficient..Staff was professional..

mayra d. on 4/24/2016
Rating: 4 out of 5 stars

I dropped the truck off after business hours.

Connor G. on 4/23/2016
Rating: 1 out of 5 stars

I picked up a trailer and realized when I got home that the uhaul staff didn't take off the lock. It delayed my moving process another hour. I tried calling the location for help and never received a call back. I then drove back to the location and had to find someone to take off the uhaul lock. Prior to picking up the trailer, I called the location for help questions and nobody ever picked up the phone or called me back. Overall, I found the staff relatively unfriendly, slow and uninterested. They are constantly confused and irritated with each other. I would never go back to this location or recommend it to a friend. I am amazed this location is still in business.

Lowell B. on 4/23/2016
Rating: 5 out of 5 stars

I have gone to this center over and over because the staff is so efficient and friendly. They get me in and out quickly - which matters to me as a businessman. George was my tech this time and he was competent, friendly and fast.

VICTOR M. on 4/23/2016
Rating: 1 out of 5 stars

The Manager was a very abusive to his employees and customers. The Manager is not equipped to manage in a diverse community. He needs some sensativity training. I will continue to use Uhaul, but only in other locations.

Maureen M. on 4/23/2016
Rating: 5 out of 5 stars

Jim was extremely helpful. Great staff!

JUDITH K. on 4/23/2016
Rating: 5 out of 5 stars

Your whole staff were so helpful & kind. They made the day so much easier. Thanks JK

Katie B. on 4/22/2016
Rating: 5 out of 5 stars

Everything was awesome, i lost my I phone and was able to go back and it was still there. That has gots to be the best feeling. I trust u haul and their workers....thank you U Haul

gary m. on 4/21/2016
Rating: 2 out of 5 stars

The credit card machine was not working for some reason and it took an hour to complete process! I returned vehicle with gas at same level as when I left with van! but, when I called the next morning to inquire about total, I was told "$6.00 worth of gas was put in vehicle"! So, I had to go in and correct issue because "I took picture of odometer & gas level" when I dropped off van the night before! Employee named "Ricky" interrupted the conversation I was having with the gentleman that was waiting on me "questioning me like he was my father"! I am a 56 year old U.S. Marine that is a former Radio Personality in Boston and I politely told him " I am having a conversation with this man who is waiting on me, and you are not part of the conversation"! He needs additional customer service training! Thank you and be well!

DANIEL h. on 4/21/2016
Rating: 3 out of 5 stars

Took awhile to get the u haul but was satisfy

Kathleen A. on 4/20/2016
Rating: 3 out of 5 stars

Computer functionality. The computer froze about 3 times while they were finalizing the order.

kenneth h. on 4/19/2016
Rating: 5 out of 5 stars

None

juanita l. on 4/18/2016
Rating: 4 out of 5 stars

The van I rented was in terrible shape and felt a bit unsafe

Erin A. on 4/18/2016
Rating: 5 out of 5 stars

Jim Desmond checked my truck and contract and got me out of there within minutes! He was kind and friendly, and I appreciate him beig so speedy!

James B. on 4/18/2016
Rating: 5 out of 5 stars

Thanks

Kathleen G. on 4/18/2016
Rating: 3 out of 5 stars

UHAUL sent a confirmation that DID NOT include the change of location - so we went to the WRONG location to pick up our vehicle - they WERE NOT HELPFUL at the location WE WERE SENT TO - actually aggravated that we showed up there. We then had to find UHAUL on a phone line - and be sent elsewhere - where they tried to help us BUT their computer internet was not working - causing us over 3 hours of delays. YOU NEED to CONFIRM LOCATIONS BEFORE we need to be at that location, not AFTER we arrive at the wrong location and TELL YOU that you made a mistake. Poor UHAUL communications to customers. Anthony at the location we used was EXTREMELY helpful and kind.