U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Amirsina J. on 8/26/2016
Rating: 5 out of 5 stars

Helpful staff. My move went great.

Sarah S. on 8/26/2016
Rating: 5 out of 5 stars

Your employees were unusually skilled and pleasantly helpful. Bianca Brown assisted me at the counter on a checkin, and was also several days later the person who checked me in when I returned the equipment. She was efficient, very helpful, and kind to me, an old lady who did not understand the mileage system on the printout. Your employee Mike assisted me when I picked up the truck, and noticed my disability, so ran the paperwork back inside himself when the equipment needed to be changed. Your storage unit employees were also very helpful and kind- one helped me by backing the truck up to the dock, and another quickly, efficiently and pleasantly helped me access the unit when I found it padlocked. To improve - redesign the website way to arrange changes in equipment and orders, and extensions of time for equipment being used. I had several attempts fail with respect to changes, and ultimately cancelled an order altogether and started over, then found that the new order had been cancelled so had to do that again. Although those problems were possibly because I didn't read something carefully, even in that the website was not intuitively friendly. To get time on a local truck extended, I was told to telephone in, but then found it very difficult even to get through to a menu and hold, and a long wait once I finally did get through. Again, an improvement in the website interaction could have made that a better experience.

PATRICK O. on 8/26/2016
Rating: 5 out of 5 stars

Great experience. Quite an impressive operation due, in large part, to your excellent crew. I checked in with Shanteen (sp?) and she was great. When I went to get a van, I dealt with Bobby Lane, nice guy, hard worker, professional. When I returned the van, I dealt with Jim Desmond. He was great too, hard worker and professional. All three of your staff were outstanding; they represent your company at the highest standards. Thanks for everything.

RICHARD L. on 8/26/2016
Rating: 4 out of 5 stars

Bobby Hall helped check me out as I returned the vehicle I rented. He was friendly, professional, and efficient, which was especially impressive as there were a lot of people trying to return vehicles at the same time.

Peter C. on 8/26/2016
Rating: 4 out of 5 stars

No parking was a hassle, luckily the lot guy let me park in the 15 min customer space for an extended period of time, but otherwise i wouldn't have been able to rent the truck and find parking since i was by myself. That part of town is a bit sketchy too, so I think some additional lighting for late night drop offs would go far

Gideon T. on 8/25/2016
Rating: 1 out of 5 stars

Staff was pretty horrendous. There were 3 people on register, 3 more talking and joking around with the cashiers, I was the only one in line but I still waited for 30 minutes before any of the three cashiers freed up. Overall I felt like customers were a pretty low priority. Will not be using again.

john h. on 8/25/2016
Rating: 5 out of 5 stars

U Haul are the best! Always so helpful, for example,Bobby could not of been more helpful! Your lucky to have such a dedicated Employee!!! John Higgins

alex p. on 8/25/2016
Rating: 4 out of 5 stars

Customer service was excellent when I returned the truck. I had a huge issue and Jim Desmond went above and beyond what was necessary to fix the problem. He provided some of the best customer service I've experienced anywhere in a long time.

Mohamed Ismail A. on 8/25/2016
Rating: 5 out of 5 stars

Advertise with all the hidden costs (Not $19.9)

Amy G. on 8/25/2016
Rating: 4 out of 5 stars

Bobby, one of the employees, went above and beyond to help me at drop off. He's the best!

Matthew S. on 8/24/2016
Rating: 4 out of 5 stars

Costumer service was very good.

lysandro r. on 8/24/2016
Rating: 5 out of 5 stars

they are the best

Sean l. on 8/23/2016
Rating: 5 out of 5 stars

Make the drop off location stand out more. Also provide locks if there is a concern about the dollys being taken.

john r. on 8/23/2016
Rating: 4 out of 5 stars

I have used Uhaul from this location (985 Mass Ave Boston, MA 02118) and have been very happy both times. Thank you, and props to the staff!

laura w. on 8/23/2016
Rating: 5 out of 5 stars

After a long day of moving it was great to come back to friendly and helpful service from Todd at the 985 Mass Ave, Boston location. He made the process so easy!

william f. on 8/23/2016
Rating: 4 out of 5 stars

Overall a very good rental experience. Staff professional and on the ball. Superior, new equipment at reasonable rates. Although I did not use gas replacement option, $30 "service" fee to replace gas, besides inflated cost of gas itself, cast a negative on rental experience.

MELVIN T. on 8/23/2016
Rating: 5 out of 5 stars

Excellent

Carlos A. on 8/22/2016
Rating: 4 out of 5 stars

Thanks to Bobby Hall for the excellent customer service.

leah b. on 8/22/2016
Rating: 5 out of 5 stars

Bobby Hall was wonderful. Very accommodating and friendly. Great truck and even better service. Thanks!

Anne K. on 8/22/2016
Rating: 5 out of 5 stars

Very friendly and helpful staff!

Tyler H. on 8/22/2016
Rating: 1 out of 5 stars

Don't give me a 20' truck when I requested a 15' truck.

Samuel B. on 8/22/2016
Rating: 5 out of 5 stars

I dropped the trailer off at 5:00PM on Sunday and Jim Desmond and Bobby Hall were still there and were very helpful! I really appreciate their kindness. Thank you Gentlemen!

Kara S. on 8/22/2016
Rating: 4 out of 5 stars

I went on an extremely busy day, but my reservation was handled promptly, and I could tell the staff were prepared, working hard, and committed to getting customers in and out quickly and politely.

RYAN M. on 8/22/2016
Rating: 4 out of 5 stars

Bobby Hall was extremely helpful and friendly

Alex L. on 8/22/2016
Rating: 1 out of 5 stars

Incredibly frustrating experience. The truck was supposed to be ready at noon on Saturday. After getting dropped off there, I was told that the truck was not going to be ready until 3pm. I had several people waiting to help me move once the truck got back, which could not fully help once the truck was delayed. This was an absolute nightmare and an all-around negative experience. I was offered $30 off of a $210 charge which to me was just an insult and not what I would have expected from this company.