Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

12174 reviews

985 Massachusetts Ave   Boston, MA 02118
(North of South Bay Shopping Center-Limited On Street Parking Only)

(617) 442-5600

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(617) 442-5600

985 Massachusetts Ave
Boston, MA 02118
(North of South Bay Shopping Center-Limited On Street Parking Only)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Boston, MA 02118

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

12174 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

Everything was fine till I found some needles and bloody alcohol pads in the back of the trucks. See that tells me that now one cleaned the back of those trucks. I had teenagers help me pack truck and unloaded. Someone could of got stuck with a dirty needle that a dope heads used. Not good for business

DWAYNE R. 
Rating:
5.0

I had a hard time dropping the van off. Taking all the pictures and what I was supposed to do with the paperwork. I signed it and put it in the box with the keys but I'm still not sure what I was supposed to do. I also took a picture of it.

Tara T. 
Rating:
4.0

Service was good customer service was great. She was multitasking with customers and her co-workers. I would rent again.

Charlene H. 
Rating:
5.0

Wanda was very helpful!

ANTWOINE L. 
Rating:
5.0

Better communication at Return time. Better proceedure for documenting existing damage on the vehicle so the customer is assured they will not be charged for it

DAVID I. 
Rating:
1.0

My experience was wrong from the moment I entered this facility. The truck was very dirty along with severe visual effects dents and rips in the metal, inside the truck contained a horrible smell along with a torn visor and someone's prior order containing personal information. The staff clearly needs customer service training. But that was mot the worst of it all. There was one young lady who was very angry and bothered by me asking questions about the process which included me renting a storage and was unable to relay to me the process she rather order me now so this and now do this step by step like I am 12 years old and talked me me very disrespectful like calling “look Honey” in a sarcastic way. She then mid stream threw her hands in the air and started singing!??

Whayne W. 
Rating:
3.0

Sent receipt when truck is brought back..

Tyesha R. 
Rating:
5.0

More walk in need any size truck you are an urban location and anticipate busy seasons

Diane W. 
Rating:
5.0

Awesome location I will highly recommended

JUANI JR M. 
Rating:
3.0

The location is OK. The staff is not friendly and not overly helpful. I had to ask for a receipt and ask that they check it in while I wait. The gentleman who was assisting was clearly annoyed by that.

CHALMER D. 
Rating:
3.0

Multiple employees outside were not wearing masks even when in close proximity

Ryan D. 
Rating:
4.0

Web site said there was no truck available but going in to the location personal was very helpful

SARAH A. 
Rating:
4.0

Returning this truck was terrible, your app refuse multiple attempts to return it,refused to accept our location a dozen times, return app has tons of bugs, took way too long to bring it back, almost an hour... reconsidering ever using again...Larry Glovsky

Lawrence G. 
Rating:
5.0

Today the rental process was efficient I don't have any complaints and all the employees were very Helpful

JOSEPH E. 
Rating:
5.0

They were very friendly and helpful. Just continue doing what they were doing when they help me.

CHARLES H. 
Rating:
5.0

This place was fast to check in and out

NICHOLE M. 
Rating:
2.0

You could NOT rip off customers for ridiculous overances.

John B. 
Rating:
3.0

Where to bring the truck to return it is not signed very well so it was super confusing. Very easy return though once I figured out where to go.

Megan H. 
Rating:
4.0

It was good service

Robert M. 
Rating:
2.0

Front desk. Staff not welcoming was also more concerned with talking to fellow employees than customers

TODD M. 
Rating:
5.0

Fast and great service. Checked in with no issues and the returning was a breeze.

Vanessa H. 
Rating:
3.0

Muy caro

Gilda P. 
Rating:
1.0

Make sure the truck is safe to drive. Including brake check and horn. Didn't find out I didn't have one until I needed it.

jessenia N. 
Rating:
5.0

The truck had issues it had an oil light on as driving the emergency brak light came on and the buzzer kept going on and off

John R. 
Rating:
5.0

Clean the inside and outside of your trucks and vans.

Cynthia L. 
No reviews have been submitted for this location.

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