Location was great but I arrived before they were open and had lots of issues with the U-Haul app. Took me 50 minutes to get the truck and leave. Main problem was that I had out of state license so I was “awaiting approval” for sometime. Them had to provide a secondary person for verification that U-Haul could them call and confirm with. Then the pictures would not load so I had to take them several times each before it saved them. The lady who owns the shop showed up when they opened at 12:40 and was very helpful as was the lady I spoke with at the 800 number. A very frustrating experience though at the beginning of what was already to be a long day.
David E
Corporate Custom Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bowling Green, KY 42101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck not running well at all. Sounded terrible. Glad I was just using it local.
Kimberly AThe people were great and helpful.
Sean OSelf checkin was complicated. Taking photos didn’t work
Susan CWe didn't arrive until after hours and also on a Sunday. I reached out to them and they were more than willing to help in any way they could. They went above and beyond what is required of them. I Would use this location again.
alexander s