The truck was not cleaned out. It still had books in the cab from someone else. The wipers on the truck did not work as expected. The gas tank was only half full. When we returned the truck, we returned it half full and were charged for an additional half tank, even though we returned it at the same fuel level that we received it.Jennifer T.
BG Auto & Truck Accessories
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bowling Green, OH 43402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Location was closed on a Monday when we returned the trailers. It's now Thursday and the trailers we dropped off are in the same spot and look untouched. Why would you have a drop off location and not be open?!Denis W.
Supposed to drop off the trailer at 10 AM. Location closed, repeated calls unanswered ,, not at all clean or pleasant. Had to spend another 20 minutes on the phone, 10 minutes waiting 10 minutes walking through things in a location with very minimal Internet service, to try and check the trailer in online. Horrible horrible location. I was able to submit online, but the invoice they sent me shows is zero balance, and never shows the initial charges having been paid. Very disappointed with this experience. The trailer handled well, but that's about the only thing that went smoothly.stacey S.
Very helpful and great equipment.William M.
I reserved a 5x8 and was given a 6x12 because â€˜that's all they had' at the location even though I made a reservation. Then when I returned the trailer I was charged for a 6x12. NO ONE WILL RETURN MY CALLS OR EMAILS FOR A CORRECTION OF THIS. UNACCEPTABLE CUSTOMER SERVICE.Rhea B.