Have more than one person trained on checking the trucks out and the trucks back in. The interior of the back of the truck was filthy!!!! I had to sweep and mop out the dirt and debris left by the previous customer. When I went to return the truck no one knew how to check it back in! I called and they said the owner was out of town until Monday! Not happy at all. Do not rent from this location!
Karen M.
Rock Island Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyd, TX 76023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Fast, efficient, friendly. Great experience.
Randall steven J.Awful! Horrible customer service, no one knew what was going on. People were RUDE! Windshield wipers didn't work on a pouring day, bald tires and it took me 40 minutes to get it checked back in! Terrible location and TERRIBLE people! Worst experience yet!
April N.The people working the desk had no idea about how to handle the reservation. The area has poor reception so online was challenging.
Philip B.great service
Michael B.