Awful! Horrible customer service, no one knew what was going on. People were RUDE! Windshield wipers didn't work on a pouring day, bald tires and it took me 40 minutes to get it checked back in! Terrible location and TERRIBLE people! Worst experience yet!
April N.
Rock Island Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyd, TX 76023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The people working the desk had no idea about how to handle the reservation. The area has poor reception so online was challenging.
Philip B.great service
Michael B.Our trailer tire had a blowout, the one 800 number proved effective as we were back on the road within an hour. I was impressed with how quickly they got us back on the road. Also the trailer lights stopped working about 1500 miles into our journey. I alerted the district manager Kyle.
Phillip H.Until I got a hold of the district manager to help me with the pick up, the equipment was blocked in by a truck that they could not find keys to, and no one was really very helpful. Once Kyle got involved the experience turned into a dream.
Phillip H.