Inside of cab and back of U-Haul wasn’t cleaned out before my rental
Shelton H
Midgard Self Storage 9th St
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bradenton, FL 34205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You could've mentioned the fact that the truck was not in the same place as the storage unit. Which was further out than where we moved.
Sara PFast
Charlotte GTerrible service. According to U-haul app the place opens an 9am. I made 10' truck reservation at 9.30. When I arrived the office was closed. I called the phone number which was on the door. Lady said someone will be there shortly in 15-20 minutes. Of course no one appeared in 15-20 minutes (even in 1 hour). I called them again but nobody picked up the phone. And I checked in online, but system didn't give me access code for the lockbox. Instead of that there was note Please go to the office. But office was closed! I called U-haul directly and they gave me access code for the lockbox. But there was key for 15' truck, not 10' one I needed. I said I'm ok with 15' but I won't pay more. 10' rate is $19.95, 15' - $29.95. U-haul agent confirmed they won't charge me more, because I reserved 10' truck. Finally I was able to take 15' truck. In 3.5 hours I received voice message from local office and they said they have missed call from my number. It means someone appeared only in 4+ hours after official opening time! When I return the truck the office was closed again. I checked out online and U-haul app showed my receipt. The was $29.95 rate instead of $19.95. I made note that I don't agree with amount. A few days later they sent me final receipt with $29.95 rate. I called them and explained everything 3 times, because every time they transferred me. Finally one agent promised to refund $10 difference and $5 discount. Will see. Again. Terrible service. I wasted 1 hour of my time during pick up and 1 hour to settle the final amount. Terrible. Terrible. Terrible.
DMITRII L