Vehicle was very abd on Gas. Shift was sticky. Bad pickup.
sachin V.
Buds Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6X1A3
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Customer Reviews
- 3.5 Average Customer Rating
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First things first I couldn't find the location it looked like a weed dispensary all blacked out no signs for U-Haul or anything second thing was the guy took forever to do the application for rental he said his internet was slow because of that I got a speeding ticket the guy told me when I come back with the truck to bring the keys in and he'll finish up the application checking the truck ig fueled up and clean but by the time I got back his door was locked which I was told to bring back the truck at a certain time and I brought it back way earlier and got charged a 25 dollar late fee he called it something else and then I had to call they're 1-800 number to clarify why I got this $25 late fee i called the first time the lady said she would call me back which she did but she called me and I tried to answer and wouldn't connect for whatever reason so the second time I called the guy said he was going to put me through to a manager which he just transferred me to the store location I asked him what happened why his door was locked because it was just 3:00 in the afternoon he says he keeps his door locked for security reasons and said to me he's going to check the cameras to see what time I came to see if I came at a certain time which I was earlier and he's going to clarify it and send it to their management and basically I had to call U-Haul again and they told me it's going to be cleared up in 3 to 5 business days never will I be going to uhaul again
TERRY A.It was a good experience and the gentleman at the front desk was nice and professional. He answered all my questions and best of all you can drop off the keys without anyone being there in the drop box! No extra sneaky charges like some other locations! 10 out of 10
Tanisha B.I had reservation for 7 am for 6 hours. Received message at 6 that I have to visit store and store will open at 9. Called customer service and they said if you pickup at 9 they will still give you 6 hours. When I get to store they give me vehicle at 9:30 saying you have time till 1:30. I suppose to get $50 credit for not giving me truck on time but have not received any credit. Also I couldn't move everything in 4 hours as it require minimum 6 hours thats what I booked for. I will never trust or recommend U-Haul again. Poor customer service
Muhammad K.Great service. Representative at the 80 queen st location gave me a lot of detailed information and helped me out a lot. He also answered all of my questions. When I was returning my rental he also answered my calls and assisted me with the step by step on how to return my rental online.
Saarah A.