I reserved a rental online and was able to also reserve two dollies and two-wheeled carts. However, upon picking up the rental truck, they informed me there were NO dollies or two-wheeled carts available, and there was a U-Haul nationwide shortage. If that was the case, why let customers reserve these items online and fall short of moving goals? I had to purchase a dollie and a two-wheel cart from another U-Haul store for 100.00 to fulfill my moving plans. Highly disappointed.
Daryle C
Dyson Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandywine, MD 20613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck engine light was on i reported it before taking vehicle wasn't offered another different vehicle. Air coming through driver side door rear tires bad. And store had no hand truck equipment available. U haul employees wanted me to take a picture of mileage and gas hand instead of inspecting the vehicle and verifying info there self. I had to tell them to do there job. Ridiculous in the future I will be taking my money else whare.
Derrick JGood customer service
Carl WI did sweep the cargo bay. It wasn't terribly filthy, but I didn't want to leave it for.next person.
john bGreat customer service 👍🏼
Charles T