The person who helped me was ever rude. Not friendly at all. I told him that my personal belongings got ruined because of the rain the truck leaked. He said to me, I quote he said I don't care about that. Was on the phone while I was returning the truck speaking in his language. He never came outside to even look at the truck he told me to take pictures. He asked me to park the truck in the space but I could not before they was not enough room the other truck was parked half in that space where he wanted me to put the truck I was returning. Never again. When I picked the truck up it smelled like urine. What a horrible experience. I will tell anyone never go to that location. Horrible customer service.
CARLISA G
Dyson Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandywine, MD 20613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thanks for great service
Stage RI was unfairly overcharged for the mileage as the internet quoted me one price then at the end of the truck usage I was quoted a different price.
JAMEEL KThe owner needs to come outside and greet the customer. Not talk them threw how to drop off equipment over the phone.
TONYA WI just dropped off at that Dyson location no contact with anyone. Just let him know I dropped it off.
Deborah Y