Absolute customer center care. Excellent location
NNANNA A
Dundas Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3R1R5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkStill waiting on my deposit back
Nicole GHello, I had a serious issue yesterday regarding moving help order #97EBDB8C with the company J.E.S. We had agreed to meet at 9:30 AM. However, as it was getting close to 10:30, they repeatedly ignored my calls. Then at 10:40, they finally called back and told me they would be another 25 minutes late. We had reserved the elevator in our building until 11:00 AM for the move. Because of this delay, we had to contact multiple people and rearrange the elevator schedule, which also caused delays for other residents’ moves in the building. In order to load everything quickly enough to make the 11:00 deadline, we had to urgently find two other people and pay them nearly twice what we were originally supposed to pay. This company completely ruined my entire day. During all of this, I was also unable to reach U-Haul in any way. I tried the text support and callback options multiple times. I called many times, spent hours listening to hold music, and when I finally reached someone by chance, they transferred me to another department where I had to wait for hours again. You caused me physical, psychological, and financial harm. The fact that I could not reach you despite having a reservation and repeatedly trying to contact you was extremely unprofessional and unethical.
Cagan SThe uhaul had a leak, was very unstable, felt like there was no shocks in the truck and felt unsafe to drive.
Jeremy RDude treated us like a criminal when I declined insurance because I had my own which will cover me in a uhaul we booked it till 8am and the site said return it at 6am yet the store wouldn't have even been open and the ignorant female when we booked and the dude when we dropped it off where both rude as hell I would pull rentals out of there
Chase S