I wouldn’t recommend uhaul at all
ALYSSA G
Security Public Storage Brea LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brea, CA 92821
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Customer Reviews
- 4.0 Average Customer Rating
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Your customer service lady sucks. Alexia was the best. Apparently the truck was stolen from the Brea property. Yet it took them a week to figure this out instead of looking at our rental agreement the jept calling us to ask where the truck was. Look at your cameras around your property. Not that hard. When you dont see the truck the day its back call the customer, dont wait a week the decide to finely look over the agreement. I will never rent from uhaul again. Get your shit in order........ Robert Lombard
ROBERT LThe windshield was pretty dirty, so just a quick wash and wipe down of that. Otherwise, it was an excellent experience.
LACEY RMy problem is the bill. At the end of the day the bill was over 130 dollars that includes fuel for the truck. I was only gone for 2 and a half hours. This seems excessive for the time I was gone. In the future I will not use the service.
ROLAND HA very good experience. I apologize for forgetting the manager’s name, but he was great. He did have to change trucks for me as he did not initially realize i was doing a one way. It might have cost an extra 5 minutes and was not a big deal. He apologized for the error. I literally did a post on FB about how good my experience was renting this truck
MARK W