Needs security lighting where the equipment is parked. Extremely dark if returning after hours. Honestly though the biggest issue is your extremely buggy app. Of all the times I've rented, I don't think it's worked without issues. I spent at least 15 minutes trying to get it to work when I returned. Even the link to this survey wouldn't work until I tried a third browser, which was Chrome.
Jeffrey B
Super Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brenham, TX 77833
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location was awesome. Everyone I talked to from U-Haul made everything more difficult than it needed to be.
Brad WWe did have a screeching noise when the vehicle exceeded 55 mph but we determined it was wind going under the hood possibly. Determined this when our direction changed from head wind to cross wind. Noise stopped. It was extremely laud though and we had to keep the speed below 55 or be driven crazy.
MATTHEW CPrompt and friendly service, pickup and drop off was quick and easy. I gave up on the online reservation system because I didn’t like all of the suggested options that were offered, since they were more appropriate for some renting a truck/van/large trailer, no for (in my case) someone renting a motorcycle trailer…
BRUCE MGreat place to get a U-Haul and storage. Great customer service.
Rebecca B