Store was dirty and cluttered. Truck was dirty and smelled. Noticed the store closed at 12:30 on a Friday afternoon. Reserved truck for 12:15. Received a call from someone at the store at 11:45 a.m. stating I needed to pick up the truck as nobody would be there after 12:15. My check-in was rushed. I also reserved 6 moving blankets and was told he had none to offer. Had I known I would have reserved from another location all together. On my way out I noticed a few blankets thrown on top of something else and I asked if I could have them. I was given only two of the three blankets. Overall poor customer experience and wouldn’t recommend using this location.
Dorothy Wampler
Total Stop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Broken Arrow, OK 74012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Bob and his brother are amazing! Kind, friendly and very helpful! I needed to use the car hauler longer than expected and they were very accommodating. I will be using them in the future for sure!
Lindsay ComiskeyCountertop was very tight making it difficult to make eye contact with the lady.
ruth fadelyAlways a great experience at this location. He is very thorough and pleasant. Also, quick service!
Latisha KimpThe truck had mud on on passenger mirror and side and the inside of the bed had trash and a threaded piece of bar in the back
tyler lee