I picked up a Uhaul van from this location and dropped it off at this very location. The man who initially processed my rental hopped into the van and asked me to drive one block down and make a left, then a right on to Park Ave to a secluded area (at night). He hopped out the car and I got out assuming he had to inspect the car/gas/mileage. Instead, he hopped into the car and told me to have a great night and drove off. I couldn't have been more frightened walking by myself back to the drop off location. Park Avenue is known for high crime and drug abusive activities. I finally walked to the location to ask them why would he drop me off there in which they were confused as well and called him to return. Upon his arrival, I told him how unprofessional it was to leave me there. He told me he was sorry and assumed I knew the location (whatever that meant nor do I know the relevance to his comment ). No part of me will ever rent from that location nor recommend to anyone. I hope that this review brings awareness to ensure the safety of customers is priority and prevent a potential danger from happening.
Moving Truck Rental in Bronx, NY at La Estrella Resturant
Moving to or from Bronx, NY 10457? Get FREE truck rental rate quotes at La Estrella Resturant.
Get FREE moving truck, pickup truck and cargo van rental quotes at La Estrella Resturant
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bronx, NY.
Cargo vans and pickup truck rentals in Bronx, NY
U-Haul cargo van rentals and pickup trucks in Bronx, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bronx, NY 10457. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Better customer service
The man at the desk was super nice and helpful, and the van worked great!
For La Estrella -- Please make sure to clean the vehicles. My vehicle had visible dirt all over the floor and smelled weird. It was sticky throughout, but I'll give the benefit of the doubt that this was from sanitizer. If the customer gets in the vehicle and it doesn't smell like it has been cleaned, it's hard to believe it was cleaned. For U-Haul -- It is completely unacceptable to change someone's location to the Bronx last minute. For starters, you're sending people to an area where there is regularly crime -- like shootings and robberies. On top of it, I had to spend an extra $40 to get there in an Uber during covid, compared to the other location on Lexington Ave, which I could walk to. And worst, it wasted 2 HOURS of time to get there and back compared to the location I booked over a month earlier. Basically, the lack of forecasting put me at extra risk for getting covid, wasted money, wasted time, and brought me to an unsafe area.
El seÃ±or del restaurante muy poco profesional no tiene servicio al cliente muy grosero solo por el no volverÃa
For some weird reason the man in charge was super mean to me and unprofessional. When I got there right of the bat the said they didn't have any vans available and was really rude. I went online and reserved a van and showed that to him and he said that there were no vans again and was arguing with me. It felt like it was personal... horrible. His teenage son has more manners than him. Felt super disrespected by this stranger.
They didn't have the equipment I reserved I didn't find out till I got there to get the truck the service was horrible the truck wasn't clean out there was stuff there that I had to take out myself and throw it away like a tv stand and other stuff and when I called the guy said to put it aside and bring it back.
THE STAFF WAS ON POINT & MADE SURE THE PROCESS WAS EASY. THANK YOU.
There were no dollies for my use so I had to rent a dollies to do the job.
El mejor servicio muchas gracias
It is such a scam to give 3/4 of a tank and then make us return it with 3/4 of a tank. It wasn't even actually 3/4 of a tank when we got it and obviously we gave it back with more because it's impossible for most people to get it perfect filling up at a gas station. So annoying.
They didn't know what to do since the window was cracked and should not have been rented out. I finally left since I had to catch a plane.
Truck was not sanitized for covid, dusty and dirty. It went from one customer to another without proper care
Not only was the truck not clean, there was broken glass in the seats from what looks like someone busting the windows out. Broken hazard flags from what looks like someone stepping or even sitting on it. The location is out of a restaurant and the persons managing this location are rude.
Just get more trucks, thanks.
I scheduled to pick up the Van at 8am. I got there and the lady serving breakfast was extremely rude so I called the number on my reservation receipt. He answered and said they open at 9am. (My reservation was 8am). I waited and when he finally came, he took his time to do whatever he needed to do before attending to me. The van he gave me had the engine light on, and the number plate was different from what was on my contract so I asked to change the Van. We went up and down before he gave me another van. This other van also had a different number plate than what was on the new contract. It took over an hour trying to get him to either change the number plate to reflect what was on my contract or update my contract to reflect the number plate on the Van. There was no way he was going to do the right thing. I had already wasted a lot of my time there so I had to eventually take the Van even though the number plate was different from what was on my contract. I wish you can investigate this malpractice to save the name of U-Haul!
Waited over half an hour after opening time. I called the 347 number online and the guy picks up to say. Oh! I didn't know someone was there. I will be right there. This was my second experience with this location, but never again. Gave them a second chance, but it didn't work out.
better customer service
Did not have the furniture pads that I ordered and paid for.
The truck was almost 40 minutes late. The guy wasn't apologetic or sincere. The gas tank was used when we got it, I took a picture but I'm assuming U-Haul doesn't care because I called about 4 times and no answer. Wouldn't recommend this ever!!!