Check in process was a fail. I dropped off van at 2pm and it was not processed until the following morning. No one at location mid afternoon to process check in. A lot can happen to a vehicle in that amount of time. Ultimately charges were accurate and all was fine, but I was anxious about this and couldn't reach anyone. Wouldn't rent from this location again.
Chris E
Saqlain Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brooklyn, NY 11220
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Customer Reviews
- 4.0 Average Customer Rating
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The only problem I had was this address was a bit hard to find.
Lena RThe location was fine. Even though there was an error and I had to do everything all over he was kind and helpful. The issue is with uhaul for not honering the deal of if your waiting longer than usual or if the reservation gets messed up you get 50 dollars. That's what happened to me. And it's not right. But he was great
MALIKA KMostly great. I felt badly, as the person behind me couldn’t get a van- ran out even though had a reservation. The system seems to have been over booking.
Pam CAmazing service at this location
Joel B