The customer service agent recommended a trailer even after we specified the truck to be hauled was not standard size. When we picked up the trailer and tried to load the truck it would not fit. We promptly returned the trailer but were told we’d be charged for the day. The size issue was an error in U-hauls side and to charge us for the day is bad business when we were not able to use it and only had it in our possession for a few hours. My attitude toward u-haul has completely changed and I would not seek out your services again.
MARGARET L
Willow Run Feed and Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Broomfield, CO 80020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The U-Haul representative demonstrated exceptional professionalism, exceeding expectations to ensure a seamless rental experience. The rental van was in pristine condition and newly serviced. The return process was straightforward and encountered no difficulties. I highly recommend this location for your truck rental needs.
FRANK JFast and easy check in. No problems.
JEFFERY KThe vehicle had 135k miles on it (not to to much for this type of vehicle) but the ignition when removing the key was tricky, also battery died at one point and had to jump it.
Zachary CAntony was so nice!!!!
Elizabeth N