Great customer service and the pick up/drop off location was in my town. Very convenient as It helped me greatly with moving my mother to her new apartment! Take care.Wilbert C.
Moving Truck Rental in Bryans Road, MD at Bryans Road Sunoco
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bryans Road, MD 20616
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The location should have signage that states it is an UHaul. It is not a Sunoco. There is nothing visible that that lets you know that it is a UHaul.JEANETTE W.
No notable commentsRoy A.
We were sent to this site after the site that we made our reservation at did not have the truck. The folks at this site were so friendly and helpful. However, UHaul really fell down on this. We made our reservation by calling the 800 number two weeks before picking up the truck. We were assured our reservation was good. We re-confirmed on Wed before picking up on Sat and again were assured we had a truck. When we got to the Forestville site, they said we did not have a truck. Thank goodness the folks at this Indian Head site were so helpful. UHaul really messed up.David C.
Make sure adapters are supplied for brake cables on trailersKennith C.
The staff there were extremely rude to my husband and I while returning the vehicle. The entire staff had horrible attitudes with everyone they encountered. 0 out of 10! Would not recommendJAZMINE LEQUEA M.
Without advisement my card was charged for unloading my vehicle from transporter. STEALING. I do not appreciate charges being made without me being made aware of it, nor without my consent being given. Upon arrival very little interest of help with return was invested by staff until I begun doing it on my own. I'm very displeased with the service I have received and will be reaching out to higher ups about these practices today.AALIYAH B.
Great customer servicerobert W.
The car dolley did not have the appropriate connections to tow,I had to tow from Md to NC without any braking lights, HIGHLY DISAPPOINTED! after I ASKED what all did i need!Octavian J.
Uhaul messed up my orders, and caused me so much trouble with my moving. At the end of the day, the stress and rearranging our plans caused me more money, and wasted more time than we had planned for.MICHAEL E.
Staff was very friendly and helpful. Equipment was in good condition and location was easily accessible. Staff member also informed me that they had replaced the trailer jack as the original jack was having issues.David Z.
Horrible experience, reservation portion completely threw my time constraints out the window. Wasn't contacted for updates and being charged for over mileage when they were pet of the reason I went over!jorge A.
Great service. Jocelyn was friendly and did her job well. The truck was ready for us, the paperwork completed quickly, and the return went smoothly. The truck was fantastic!Wendy S.
Your attendant, Jocelyn (?), was totally disorganized and more interested in making sure her dog (which barked a lot so I hesitated before walking in) was happy and not running out the door every time a customer came in. After spending 45 minutes answering questions that I thought were in the pre-check I submitted on line and a couple of times asking her to speak up because I'm 71 and can't hear well I signed the contract and then was told me she didn't appreciate my tone. There was another customer in the office. I said I was sorry she felt that way. She blurted that she was doing the best she could. As I walked out I told her she needed to speak up and not bring the dog to work. I got in my truck. She then proceeded to walk and shoot me the bird while shouting some unintelligible words. My humble opinion is that this is not the customer service any public facing company desires. I have run a $30 mm business and know something about that.Robert H.
I did not receive my furniture Dolly and I really needed it.Tchwan S.
All went wellThomas B.
The staff was very friendly and helpful.Eric G.
Happy Holidays!Va'Nesha N.
Ignition was faulty. at times it took minutes to start the truck.Leonard G.
The truck was a mess! Had a hard time getting it started.Steven W.
Nothing. Your personnel was awesomeSTEPHANIE R.
Quick and fastDelicia H.
No improvements at this time. Very convenient and representative was very detailed oriented, which was great for me! Would like to reserve truck for May 5, 2018.Annie D.
I'm very satisfied with the service personnel at Bryan Road Sonoco.JOSE L.
Nothing was wrong with the location or the personnel at the pick up location. She was very helpful. However, the telephone "traffic" department could use some customer service training.Jesse B.