The lady who helped me on Sunday was awesome. She was very helpful and came in on her day off to help me. I booked my rental more than a week in advance in Goodyear. Got a call like two days before and was told that they did not have my requested truck. I gad to switch to a further location and was promised like 15 free miles that i was never given. I went to pick up and the app wouldnt work. Used the website but could not select my contracted drop off location. Called customer service and was on hold for a while. Got transferred to web support but it was the wrong line. Called the number that was texted and got disconnected. Wasted an hour. Overall a VERY frustrating experience. Thank goodness that the lady came in to help. She saved the day.
JOEL K
Palo Verde Equipment Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buckeye, AZ 85326
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There’s nothing I have bad to say at all. It was a very good experience and Kathy was very friendly. I would recommend them to anybody.
JEAN BVery easy and friendly
Eddie H👌🏽👍🏽
CLIF MThere was very unconcideration for the customer. The inconvenience I went through in the pickup process as well as the return process. I rented a truck and auto transport and was asked to pickup both equipment at 2 different locations in the process of renting the auto transport I did the paperwork at 1 location and had to travel to another to pick up equipment. The same for returning. My return location was changed from the original set return which was 25 minutes away from original location. VERY UNHAPPY CUSTOMER!!
GLENETTA M