The employee seemed to be on drugs. When we pulled in he approached us with out a uniform or any way for us to identify him as an employee and acosted us. Once we finally realized he was an employee and not a customer we tried to explain to him how terrible his customer service was but he kept talking over me and yelling at me. Terrible experience. They told me the truck was full of gas but it was at 3/4. The windshield had a big crack from a rock or some sorty of road debris obscuring my vision. It rattled very loud like a heat shield for the exhaust was loose. The truck had terrible alignment and pulled to the left.
DAVID L
Commerce Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buda, TX 78610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Hire better employees. Unnecessary charges were made to my reservation. Horrible customer service.
Brenda JNothing, Bill was great!
AUSTIN Ball went well
ROBERT BGreat customer service
SHANNON K