There wasn’t anyone available to receive the trailer. So, I can’t rate the personnel. The area where other trailers were parked was very muddy and had a deep hole of water. Luckily, we had a 4x4 so we didn’t get stuck as we positioned the trailer with the others.
DEBRA M
All Valley Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buena Vista, CO 81211
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Customer Reviews
- 3.5 Average Customer Rating
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The equipment storage lot was a muddy wet mess following heavy rain two days prior. It took an extra time to find a dry location to park safely. The store was busy, and After waiting for other costumers to be serviced by the attendant, she politely indicated that she would process my dropoff afterwords and would email me the final receipt. As it ended up, I was charged for an extra day of rental time after arriving about an 45 minutes later than the official rental time. All in all I was a bit peeved with being charged for an extra day of truck rental after patiently dealing with the delays at both ends of the transaction.
David OVery old trailer which was dirty inside. Agent refused to give me a newer unit on the lot.
WILLIAM DPlace was great and very friendly/accommodating. Truck was like brand new. Absolutely reccomend.
Gregory FI had originally reserved the trailer for pick up in Fairplay Colorado. A day before the rental was to begin I receive notice from U-Haul that I would have to travel 120 miles round-trip to pick up the trailer at this new location in Buena Vista Colorado. This was totally unacceptable. The rental had been reserved weeks in advance and U-Haul could’ve easily arrange for the trailer to be at the original planned location.
Peter S