Ordered a 26' truck 3 weeks before we needed it and 1 week before they called and said we couldn't get it. Ordered a 20â€ truck said it was in the lot and it wasn't. Then to pick up a 20â€ truck we drove a total of 5 hours to pick it up. Then about 100 miles into the trip the check engine light came on.Manuel C.
Trailer Rental & Towing in Buena Vista, CO at All Valley Auto
(U-Haul Neighborhood Dealer)
Buena Vista, CO 81211
Services at this Location:
- Mon-Fri: 9:30 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/15/2021: Closed
- 5/22/2021: Closed
- 5/29/2021: Closed
- 5/31/2021: Closed
- 6/5/2021: Closed
- 6/12/2021: Closed
- 6/19/2021: Closed
- 6/26/2021: Closed
- 7/3/2021: Closed
- 7/10/2021: Closed
- 7/17/2021: Closed
- 7/24/2021: Closed
- 7/31/2021: Closed
- 8/7/2021: Closed
- 8/14/2021: Closed
- 8/21/2021: Closed
- 8/28/2021: Closed
- 9/4/2021: Closed
- 9/11/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Buena Vista, CO 81211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My reservation was made for UHaul at 615 S Havana St Aurora CO. 2 days before pickup, I got a call that there were no trailers in all of Denver and if I wanted to rent one, U would have to drive 130 miles west into the mountains to Buena Vista. You should not take reservations you cannot honor. I had no time to make other arrangements so had to spend 6 hours driving and over a half a tank of gas going to pick the trailer. No discount dor my inconvenience. Caused additional stress ib an already stressful time. Last UHaul for me.Leeann T.
I was forced to drive a total of 5 hours from my desired location to pick up the vehicle. The overall location and gentleman that helped me was great. However, when I was informed that I would have to drive out of the way to pick up the vehicle that completely changed my moving experience. I asked several times over several days to speak with a manager to discuss further options however was never able to get a hold of the person. I was either told they were in a meeting, on the phone, home, or would get a call back. Over several days I was never able to get a hold of a manager or hear from anyone. I was told my only options were to pick up the vehicle or to choose someone else for my moving purposes. Overall the vehicle performed well and the location that it was picked up was in good condition. However, the entire experience of having to drive that far to pick up the vehicle would make me not want to use U-Haul and their services ever again.Grant C.
Perfectly located. Super easy to do business with.Seth W.
Thank youELIZABETH H.
I dropped the truck off after hours so did not see anyone, but did receive my rental receipt from them in my email, which was good.Laurie S.
I'm happy to have UHaul service available in the town I dropped it off. If the location needs to be a repair shop on a dirt lot on the edge of town, so be it. It wasn't fancy, but it was functional. Glad to have them there!SETH W.
We were charged $25 cleaning fee. That seemed a little much. But otherwise it was a great experienceJANE A.
Truck wasn't clean inside the box when i picked it up.Janell K.
Very good service!Paul A.
Very knowledgeable got exactly the size I needed and within minutes!freddie C.
The online check-in was super convenient and easy. The truck was really clean, both in the cab and in the back. A very friendly guy helped me back it in when I returned the truck. I will definitely be a return customer if I ever need a moving truck again.Wendy W.
The items we needed were not available at this location---appliance dolly. The truck was not available so I had to go into the office instead of going through the mobile check in process. I would recommend this place as it is the only Uhaul place in Buena Vista, CO.Susan R.
Not very welcoming but once I got the attention of individual working in the shop, he was helpful.CRAIG L.
Super easy and quick drop! Very helpful!Heather R.
Nothing...I liked the way he checked us in so I knew right away that I was good to go and not have to wait for an email.SHERILYN B.
I couldn't figure out how to use the online app for pick up. The gentleman at the counter that helped me was very friendly and super helpful!Wendy W.
Customer service was great. Unfortunately they did not have the truck we had reserved through uhaul national service. They only had a car dolly. Dolly worked fine.MARK E.
The 20 foot truck we reserved was not available. So, we had to go with a 26 foot truck. This was a scheduling mix up with Uhaul and not with the local location, who was surprised that we had been promised a 20 foot truck.JOE P.
The gentleman who checked us in/out was very kind, punctual, and helpful. He called ahead of time to make sure everything was good to go for our reservation. I'd rent from All Valley Auto again and recommend it to others.Lisa M.
everything was greatjayson P.
Unable to download contract therefore missed out on early return discount.LINDA W.
Good location. Was having an issue with doing the return with my phone and the guy was happy to help and get me on my way.DAVID S.
The folks at All Valley Auto are extremely friendly and helpful. The location is a great asset to our high valley mountain town. We have access to very few accommodations and services when we really need them and not have to travel great distances to locate them. Thank you to All Valley Auto. I will not hesitate to recommend them.David S.
i had to drive 5 hours round trip to pick up the equipment after my reservation got cancelled. When I turned the equipment in at my destination, the attendant was rude and condescending. Uhaul will not be my first choice next time.Stephen L.