Did not come with an appliance dolly but sure got charged for it and when we get refunded uhaul don't refund the amount of the dolly just throw a small number at you. 16.22 was my refund for no dolly but on the site the lowest price charged for a dolly is 19 and some change. Crooks.
KATELYNN B
Am Pm Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buena Vista, GA 31803
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Customer Reviews
- 2.5 Average Customer Rating
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It’s just a convenient store we’re only one person works there and they don’t have a clue about the U-Haul system
Levi CFirst off I needed the trailer in Americus,GA. I passed 3 Uhaul centers with multiple trailers just like the one I needed in their parking lots. IDK why I could not reserve those on the website a when i tried to some time ago. So now i have to drive 45 min away just to get the trailer and then bring it all the way back to Buena Vista when I'm done. The cost was more than the website said it was going to be (by almost double) and the dude tried to upcharge me for the biggest insurance package without asking me, then tried to take a credit card when I already have one on file.
Levi CThe owner said he could not give me any paperwork showing that I returned the trailer which I thought was absurd . I was very worried about future issues so I made sure I took pictures. I also had to unload the trailer myself.
BHOWAN RN/A
ROBIN M