Defiantly was not a good area to bring a larger rig to.Brent V.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Buffalo, NY 14214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.0 Average Customer Rating
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Location was unsecured and in a bad section of town. Person who was at the location had no idea of proper procedures and had no knowledge of what to do. Had to take care of everything on the phone with customer service. One good point was customer service did an excellent job with this situation!Tracy S.
Not location I was supposed to go to and was given wrong trailer you didn't know I returned it and kept unneccedsrially called me Doubtful I will use uhaul again because of inefficiency and sub par service and equipmentStephen W.
I had to call this location 4 times before I reached someone who could confirm my reservation. Upon arrival to pick up the trailer the owner of the store had no idea how to check me in to the system. He had no computer and had me call U haul to check me in. After I left I called dispatch and registered a complaint. The owner of Jawani Express then called me up swearing at me for the negative review. After hanging up on him he called back two more times. Dispatch was notified and was helpful. They asked me to message the district manager which I did twice without a return call. The equipment was good but the service was lacking.James R.
The person who was present at check out was inexperienced. The equipment had 2 pieces of broken plastic inside. Right side wheel bearing seemed loud. Otherwise everything went smoothly. Very limited availability across WNY.Paul B.