I was charged for an extra day of rental. This is unacceptable and predatory The store was not open, even though I was there before the posted closing time on Sunday 8/16. I attempted to use the app, it would not work. I called into the 1-800 number and spoke to.an agent. I was assured that I would not be charged anything extra.
andrew l
New Era Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, NY 14220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Appointment was 10:00AM. Employee showed up at 10:20.
David GNo one was there for days bad management
Anis BSelected a U-haul store but was sent to a participating partner (I was not told that on the voicemail,assumed it was a different U haul store)The wireless store was closed. I was outside for over 30 minutes. Had to knock at an apartment upstairs to find employee to get the keys. Employee did not even apologize. No furniture covers were in the truck, I did pay for a dozen. Worst experience from U-haul ever.
Svetlana LThis was a last minute change of pick up locations by Uhaul I swept out the truck and washed the windows, there was no washer fluid in the truck. My rental supplies of blankets and dollies were not in the truck. I was told to drive to the location where I had made the reservation wasting the first 10 miles of my rental limit of miles.
CLIFFORD B