The owner of the is very unprofessional and unrespecfull with people and ask for cash money
Nesar A
Wediamerica African Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V3N3L2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Communication was hard but we got it
Mandeep KIt was very difficult to communicate, it took 30 minutes to get the truck.
Romain DMy reservation was there, but I had to wait 1 hour because the employee did not have a code number for the truck so he couldnt process the booking. The truck was so low in gas that the first thing I had to do was go to a gas station. I will send an email to Customer Service to ask for a refund.
MARIA APicked up the truck on Saturday, Feb 22nd at 11:27am, had to re-do all the booking again since the person in charge pretty much did not care to any guidelines. The addons requested were also missing. Returned on the SAME DAY, at 2:49pm. The person in charge was not present the moment I was returning the truck, so his wife called him. He assured me he was going to do check out for my rental and that everything was fine. Today, Feb 24th I received my final invoice, stating that the truck was returned in this date, Feb 24th, charging me 140$ MORE than I had already pre-paid. I have already called customer service, but still no resolution. I 100% do not recommend this place
Giuliano S