They left the fuel at “EMPTY”! They left me the key in a box with a lock on it with no clear instructions on how to let it. No text message or phone call with exact details. Between getting the key and a gas station run, it took an hour of precious time out of my day which ended up with a very stressful afternoon. If I told you the full story of how I almost missed getting to the dump on time, I would have dropped this truck back off fully loaded with 62 cubic yards of debris in it. I will never get a truck here again.
Joe D
Ortiz Auto Care Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bushnell, FL 33513
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkWhile the people at the business were very nice, the U-Haul experience was lackluster. I wasn’t able to use the app to complete the check out process of the truck, it wouldn’t let me take the verification photos of the truck, mileage, etc. I ended up driving away with the truck, took my own photos at pickup and drop off for verification and hoped for the best.
LAUREN GGreat people who know that customer service is important
James PMy pickup time was 9:00 a.m. nobody showed up for me to pick up until 10 minutes to 10:00 so I had to wait for 50 minutes
Glenn YHere again the condition of the 15 ft truck and trailer was not even cleaned up after being dropped off after coming up the Alcan highway this location simply turned the truck and trailer around and said it was good to go. It was a quart low on oil no windshield wiper fluid and dirty inside and out. This auto carrier had a tire with tread separating in British Columbia it took over 4 hours sitting next to a highway to remedy this bad tire. These U-Haul contractors renting out your equipment need to be monitored closer and needs to be automotive related company not a locksmith or a backroad tire and shop.
David H