Staff at the Esso are at best indifferent to doing uhaul rentals. They keep interrupting the rental process to deal with customers coming into store for gas or to make a purchase. The uhaul itself had some garbage( drink bottles, phone charging packaging garbage) etc in cab. Comb amd cigarette butts in back. Staff advised and said to just leave it. Was not an issue this time but taking 15 plus minutes to process the rental because of dealing with other customers then demanding the vehicle is returned at whatbwoukd be the 4 hour mark does not sit well. Rental supposed to be 11-3. Took til 1120 to get rental papers signed and still said vehicle needs to be back by 3. Makes sense if they focus solely on the uhaul rental then it is what it is. However when a good portion of the time is spent waiting while they deal woth customers who come in then that does not sit well.
Ryan T
Beckers Esso Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledonia, ON N3W1J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Air conditioning don’t work. I would NEVER recommend UHaul and have posted this all over social media because the moving help company they promoted on their website cancelled on me the day before the move!! Absolutely bullshit.
Robert MToo much online.. I went in so I wouldn't have to use online... couldn't find prices.. even in store the lady would not answer straight answer.. then I was told that prices would be adjusted upon return but she wouldn't give me any paper work.. said everything was online... turned out to be twice as much as originally quoted... numbers were wrong . Prices inflated . Was supposed to be discounted.. used way less km...
Cheryl BGreat service, the person serving me did an excellent job , I was in and out of the location in Caledonia in minutes , will recommend again to that location
Micheal BCustomer service centre ladies were great! Staff at Esso were fine with us. Everything went well thanks.
Christine W