The truck inside was not cleaned recently. The was Nintendo switch holder left from someone else. They charged me for Miles + km together and are very rude
Kevin V
Hawkstone G&B Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3G3T4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service rep talked a little fast, other than that it was fine
Brett LAfter using the truck, I filled the gas to the point it was when I picked up. However, the attendant complained that I should have bought $60 gas regardless of the level it was before I picked the truck. That’s was very distasteful and dishonest! Terrible experience!
Omote UThey were welcoming and helpful when a month ago I contacted them to directly book with them. Their attitude changed over time. Once even said to me that I talk too much, while it was them doing all unrelated talking. Every time I called they were far more busy looking after their Gas Station customers, than I as U-Haul customer. I felt unwelcome, after the first booking a month ago. To suit them self they relocated my Pickup location to Simon Valley from Hawkwood. Due to incomplete, misleading info and no help when contacted, they caused me to drive those extra 32 miles to locate a place to return equipment in Edmonton. That cost me extra "millage payment to U-Haul" as well as wasted my time in Edmonton and caused unnecessary stress and grief for me and my family. Unpleasant cs that is plain and simple. This has made me rethink: perhaps in future I will just hire a Moving company instead of using U-Haul.
Jawad DWhomever rented it before us had a dog and there was dog drool all over the inside windows. But the worst part of this experience was the state of the gas station that we rented it from. The bathrooms were vehemently disgusting. Gag inducing. Additionally, on jun 2nd this locations “system was down” and it looks like we were charged twice for this awful, terrible experience. Gross, disorganized and the fact that we were illegally charged twice makes this the worst rental vehicle experience I’ve ever had .
Brett H