The person at the desk was very helpful and attached the trailer to my car as I had problems to do it.
Jose P
Hawkstone G&B Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3G3T4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very Happy with owner’s friendly and fast service
ZAHEER KI booked a van online for a 7am pick up. I got a call the night before stating they dont open until 8am. I asked to do mobile pickup(which is what I wanted in the first place) was told that it wasn't an option. I arrived at 8am and there were people ahead of me. When it was my turn, he kept reaching over the counter and hitting buttons on the signature screen. I tried to use my Visa Debit, and was told I couldn't use it. Had to contact a friend to use thier card. After signing on the pad, I inquired for a copy of the paperwork and was told it would be emailed. I left at 830am. I got the van 1.5hrs after the time I originally booked for Got to the van and the interior was very dusty. I took pictures of the van including the dash fuel level and kms. I returned the van at 11am, 30min earlier than required. He came out to confirm the fuel level and kms. He asked me if I knew the starting kms. I told him I had taken a picture but my phone was dead. We went back in to complete the transaction. He told me a cost and I paid. I asked for paperwork and it would be emailed to me. A few hours later, after my phone was charged I checked my email. I was overcharged based on the kms I had. 17km difference. And if that wasn't enough, based on getting the van late, I wasn't able to make my first planned stop. Because of this, it cost me money. I am extremely frustrated with this whole transaction. I have never had such an issue before renting a van. I used live chat to ask for an email, so I could send this complaint. I was given this review page. I asked if the company would see it and reply to me. I was told they would. Here's hoping I get a response.
Richard GI thought that it was a well ran UHaul outlet.
Earl FThe truck was smelly and dirty (with a distinct smell of cigarette smoke). The person behind the front desk was pretty rude to the customer in front of us. We took pictures before we got in the truck in case we got accosted by the Rep at the counter for km's and charges just in case. Will not be returning.
Hui m