Van was very dusty and dirt all over floor, they guy who rented to us insisted we pump are gas at his location and then questioned me at drop off when I said I did not fill it there and I filled it somewhere else then he kept trying to ask where even made me go take a photo of the dash board for him to see the gas level even tho I did it online already
Ronnie M
Hawkstone G&B Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3G3T4
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Customer Reviews
- 4.0 Average Customer Rating
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Management need some customer service training on how to speak to people.
Claire SThe app 24/7 rental experience was not very easy. I should be able to upload my DL photos in advance. Not sure how I would have got my keys if i would have picked it up before the location opened
Peter DI was charged an extra $20 after hours fee for returning the trailer earlier? I thought it was going to be at a discounted rate for the earlier return. I only had it for 2.5 hours. He said he was new and once the return was completed I would get an email with a receipt. I would have just returned it in the morning, know it would be extra not less. I really hope this gets fixed when I call tomorrow. Not impressed!
MAT FNo one told me what trailer to take nor did any help me hook it up. I did not get a drop off location
Benjamin P