My worst U-Haul experience in over 40 years. The vehicle was covered in snow. The owner did not even pull the truck out, brush the snow off, do a walk around or check the cabin/back with me. There was no windsheild washer fluid and the roads were messy from snow. I had to throw snow on the windsheild to clean it/see. Instead of re-fueling to the point of pick up, the owner insisted that I use a formula of kilometers traveled, which left it with more gas than I started with. The store was messy and unclean. This location needs some serious attention.
Bradley H
Hawkstone G&B Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3G3T4
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Customer Reviews
- 4.0 Average Customer Rating
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First trailer I had, no lights were working so they sent me to this location, where I found this trailer with a completely bald tire. I told them I am not leaving like this as the tire will blow, they told me yes that is okay, you have insurance and roadside will come change it. Why would I set myself up for failure? When I finally got them to change it, they put the wrong rim and tire on, causing it to drag. When I got to my final destination the tire was completely bald again. Do not recommend this location.
KIMBERLEY BGreat rental. Will use again!
Duane SThe vehicle was received as expected. For a long run, having a decent music option that can be temporally added would be a benefit.
Stephen WGreat experience!
CHRISTOPHER W